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Tag: refund

Cancellation Policy explained

Posted on August 19, 2016 (August 19, 2016) by Azrul Rahim

Earlier today, we had a last minute cancellation from a customer, Jenny (not her real name). As always, we refer her to our cancellation policy which states that we are unable to offer a refund for same-day cancellations. At the time, we were not aware of the situation surrounding the cancellation. Only later did we […]

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Posted in PoliciesTagged cancellation, refundLeave a comment

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