Help & Support Center

What is your rescheduling and cancellation policy?

Please take note of our cancellation and rescheduling policy below.

Before 12:00PM the day before100% Refund
After 12:00PM the day before75% Refund
On the same dayNo refund
  1. You may cancel you booking by informing us via SMS or to our live chat agent.
  2. Facebook message/comment will not be considered as cancellation notice.
  3. Rescheduling is considered as cancellation. Refund will be provided and a new booking will need to be made.


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