Help & Support Center

How do I cancel my booking?

Up to 24 hours before your booking, you may cancel your cleaning session.

Press "cancel my booking" in the app to cancel your booking. If the booking is more than 24 hours from your cancellation time, you will received a full refund in the form of Maideasy Coin. You can use Maideasy Coin to make new bookings or redeem it for the full cash value.

Manual cancellation via whatsapp, FB Messanger chat or email will not be accepted


Have more questions? Submit a request

Want to book a cleaner with Maideasy ?

Booking a cleaner couldn't be easier. Book friendly, fully-vetted home cleaner in 60 seconds!
Maideasy now cover most major districts in Klang Valley.