Help & Support Center

How do I file a complaint?

We pride ourselves on the reliability of our cleaning partners and the quality of service they provide. Most all of our bookings go smoothly, but in the rare case that something goes wrong, please contact us at 1700-81-6243 (9AM - 5PM daily) and we'll help you resolve the issue immediately.

To file a formal complaint on quality, billings and other issues, please send us an email at with supporting documents and photos. Complaint submitted via other channels (Facebook message, whatsapp, etc) will not be accepted.

All complaints must be filled within 48 hours after the cleaning session. Complaint filed after 48 hours of the session rendered will not be entertained.


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