What’s not covered under Maideasy Guarantee

  1. losses arising out of acts of nature, including, but not limited to, pollution, earthquakes and weather related events such as hurricanes and tornadoes;
  2. losses arising out of interruption of business, loss of market, loss of income and/or loss of use;
  3. losses for property damage and theft exceeding the original value and/or replacement value for such property, less any standard depreciation;
  4. losses arising from the acts or omissions of a Requester or third party;
  5. losses arising from the negligence or misconduct of a third party;
  6. losses arising from a manufacturer’s or a product’s defects;
  7. losses from pre-existing damages or conditions of the item or property;
  8. losses arising from items supplied by the Requester or due to Requester recommendations (e.g., if a manufacturer recommends affixing furniture to a wall and a Requester declines to have furniture affixed, etc);
  9. losses arising from flooding and/or water damage including mold, fungi or bacteria;
  10. losses arising from products containing hazardous or harmful materials, acts of terrorism, product liability, or pollution;
  11. losses of cash, third party gift cards, and securities;
  12. losses as a result of an intentional wrongful act by a Professional;
  13. losses arising from normal wear and tear;
  14. losses for items that retain their functionality; (e.g., minor cosmetic damage, ordinary wear and tear, a t.v. that has a scratch on the bezel);
  15. losses for fine arts, which includes but is not limited to paintings, etchings, printed photos, pictures, tapestries, rare or art glass, art glass windows, valuable rugs, statuary, sculptures, antique furniture, antique jewelry, bric-a-brac, porcelains, antique automobiles, coins, stamps, other collectibles, collections, furs, jewelry, precious stones, precious metals, and similar property of rarity, historical value;
  16. losses for damage beyond the specific damaged area (e.g., should flooring sustain damage, any loss is limited to the replacement cost of the square footage that was damaged after deducting for obsolescence and physical depreciation);
  17. loss of use damages, including without limitation, loss of use such as property, furniture and the costs of any storage, movement and insurance of furniture in connection with loss of use;
  18. losses based on sentimental and/or undocumented intangible value;
  19. losses or damages associated with the unauthorized acquisition of, access to, destruction of, and/or loss of electronic data, including but not limited to films, records, manuscripts, drawings or photographs, data, information, audio or video recordings, files, facts, programs or other materials stored as or on, created or used on, or transmitted to or from, computer software, including systems and applications software, hard or floppy disks, CD-ROMs, tapes, drives, cells, data processing devices, cloud storage, or any other media which are used with electronically-controlled equipment;
  20. losses related to repairs outside of the area where the Professional Services were performed;
  21. losses of pets, personal liability or damage to shared or common areas;
  22. losses arising from shipping costs and/or shipping of replacement items and/or taxes incurred in purchasing the original and/or replacement items;
  23. losses of theft without a valid police report, if requested by Maideasy; and losses with insufficient documentation; and
  24. losses occurring after, or unrelated to, the performance of a Professional Service;
  25. losses involving products or services, or uses of either, that are prohibited by law;
  26. losses due to unforeseeable or latent defects in the premises;
  27. losses related to services not explicitly booked through the Maideasy Platform; and
  28. losses reported by third parties