At Maideasy, we're committed to quality by actively seeking customer feedback.
How We View Feedback
Suggestions
We treat recommendations as opportunities to better our services, incorporating them into improvement initiatives.
Compliments
Positive feedback is shared with relevant staff members—cleaners, customer service representatives, or website designers—to recognize high-quality performance.
Complaints
We leverage criticism to identify process and service improvements, promising fair and professional responses.
How to Share Feedback
You can share your experiences through:
- Email ratings sent after service completion
- Detailed feedback via support@maideasy.my
- Phone consultations at 03 2770 2808 (9am–5pm daily)
- SMS replies to company messages
We believe in systematic quality assurance through customer engagement and remain open to all forms of feedback for continuous improvement.
Have feedback? Contact us today.