Yes, you can trust our cleaners. Safety is our top priority.
Our vetting process
Every cleaner undergoes:
Identity verification
- Government ID verification
- Address confirmation
- Photo verification
Background checks
- Criminal record screening
- Reference checks
- Work history verification
Skills assessment
- Cleaning competency test
- Customer service evaluation
- Training completion
Ongoing quality control
- Customer ratings - Cleaners maintain high ratings
- Regular reviews - Performance monitoring
- Feedback system - Issues addressed promptly
- Training updates - Continuous improvement
Insurance coverage
All bookings include:
- Liability coverage for damages
- Protection during cleaning sessions
- Peace of mind for you
Safety features
Through the app:
- See cleaner profile and ratings
- Track cleaner arrival
- Contact support anytime
- Rate and review after session
Our commitment
If anything goes wrong:
- Report issues immediately
- We investigate thoroughly
- Appropriate action taken
- Maideasy guarantee applies
Building trust
We encourage:
- Reviewing cleaner profiles
- Reading customer reviews
- Communicating preferences
- Providing feedback after sessions